mM
mandla M

1 reviews | Active since Aug 2020

18 Apr 2022, 16:12

DStv parkage

DStv said I upgraded my DStv which I did not I even give them proof bt still consultant continue lying to supervisor wll call you almost two weeks I m phoning everyday no help.can u asist plz

0
Replies (4)
mM
mandla M's update18 Apr 2022, 16:35
Reviewer Update
Bad
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Apr 2022, 16:37
Official
Hi Mandla ,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 


Best regards,

mM
mandla M's update18 Apr 2022, 16:40
Reviewer Update
Thanks
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Apr 2022, 13:32
Official
Hi Mandla,

It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.

Kindly note that we tried conatcting you on your mobile number *** with a *** number and could not get hold of you.
Please note that we have sent the matter to the self service department to investigate weather the upgrade was done on WhatsApp or on MyDStv App.

We will provide feedback within 48 Hours.

Kind Regards,
Employee Team

Best regards,