RM
Roger M
1 reviews | Active since Oct 2020
02 Oct 2020, 15:10
Dstv parastatal to be . Useless technical team
I have hd pvr . Suddenly the playlist only works for one or 2 days. I ask consultants and they reset and say all should work taking about 30 minutes each time. Then this time o phoned and said I had seen on google that it's not working since channel changes and consultant admitted and went off to find out. After about 20 minutes of music I rang off. Shocking service. It so reminds me of telling when I phone and wait ages and nothing gets solved.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
02 Oct 2020, 15:40Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Oct 2020, 15:40
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
RM
Roger M's updateReviewer Update
05 Oct 2020, 21:35It's not your staff on the call centre she tried. It's your computerised product that manages the hd pvr menu. My problem is with the product
RM
Roger M's update05 Oct 2020, 21:35
Reviewer Update
It's not your staff on the call centre she tried. It's your computerised product that manages the hd pvr menu. My problem is with the product