DSTV paid account suspended

Multichoice took it upon themselves to suspend my account that was paid timeously (2 days before due date). The demanded that I send a proof of payment, which I immediately did.<br> They however still refuse to activate my account. Is it because they have a monopoly that they do not care about customer service.<br> I wonder which action I could take to get my service back (at least for now) and get my account debited for the amount of time my service, which is paid for, was suspended.<br> <br> I think they are doing this on purpose to force customers to pay by debit order, as they keep nagging me about it.