1 reviews | Active since Jun 2017

27 Dec 2021, 08:53

Dstv package changed without my consent

Monday 24th of December I discovered that I have been paying for two decoders since August. These decoders belong to me and is in the same house. Phoned DSTV customer service. Lady promised to check it out. No response yet. For ten years on the same package. How on earth does this happen? They need to pay that extra R700.00 for 4 months back ASAP

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Dec 2021, 09:22
Official
Hi Liza,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team

Best regards,

's update27 Dec 2021, 09:26
Reviewer Update
That was the responds on Thursday Lerato was suppose to reply by end of day. Still waiting
's update27 Dec 2021, 13:33
Reviewer Update
Same story as earlier this week