TP
Thejal P

1 reviews | Active since Nov 2023

31 Dec 2023, 11:12

DSTV OWES ME A REFUND AND EXPLANATION ON MY HUGE DEBIT!

So i downgraded my plan from the full package and when i downgraded, it went back to my normal package R872 which went through in November .This month i was debited for R1011.00. I DID NOT UPGRADE. I want my money refunded!!! I am a pensioner and this is absolutely ridiculous! NO WARNING OR COMMUNICATION!!! My name is ****ha dass

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Dec 2023, 11:13
Official
Hi Thejal,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team