DSTV owe me money

<p>DSTV incorrectly upgraded my services and billed me for that month. </p> <p>I called them to negotiate this. They agreed to credit my account for the extra amount they billed me for. I disagreed with them as the funds that I had in my bank account was budgeted for other things. </p> <p>After much discussion, the call center agent agreed to transfer the money back to my account. This incident occured in March. In April I recieved an sms stating that an amount of R0.00 was deposited into my account. I felt this highly insulting. I had no funds refunded to me, neither did I have any funds credited to my dstv account. I was still billed as usual at the end of that month, and the following month. So at the end of the day, DSTV had the last laugh as they had taken me for a ride once again, and taken my money away. </p> <p> </p> <p>I am yet to be contacted by DSTV in this regard. </p> <p> </p>