Dstv overcharging us. **** **** **** this dstv

On 11November I noticed that my account which I normally pay R548 was now escalated to R723. I went to live chat and spoke to an agent(Khanyi Mkhize) who adviced that it was due to an error on DSTV for a disney plus subscription which I dont have and was promised that it will be rectified. I was given a reference INC-*** I later checked after the said turnaround time and still my account was not rectified and spoke to SbongaOkuhle. F who told me that the Dstv compact discount was not app**** that is why my balance was higher. So it will be rectified after 24hours and still it was never rectified. Later on I spoke to Charlotte Kea who did another escalation and gave a reference INC-***. Still nothing was done with the error on my account. Today I came back to livechat again for feedback and was met by yet another *********** agent by the name ofPaballo Radebe who failed dismally to resolve my query. Im now fed up because now my account has an owing balance of R808. The amount keeps growing.