1 reviews | Active since Jun 2023
DSTV overcharging accounts
The worst experience I have ever had with anything within digital entertainment. I joined DSTV Now during May 2023, taking a full package of channels to spice up our home entertainment. All at the amount of R699 per month, which was already steep. On the 6th of June DSTV debited by account with an astounding amount of R2142.10, which was quite ashtonishing for a months membership. When I logged onto my account I was surprised to see that I still owe them R4194.00 (4 x R699) all for the month's entertainment.
After seeking assistance on this, the first person referred me to the next, the second to the third and so on until it came to the conclusion that no one was able to provide any help.
I will never be joining DSTV again, and advise the rest of South Africa to withdraw from them
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
I appreciate your response, and have not received any accurate feedback yet on this - seeing that two days has already passed.
When I opened my dstv now online profile, I noticed that I suddenly have 5 active premium accounts and a huge outstanding balance (after paying). This is quite strange, but I sure would like this to be fixed.
I would kindly want some clarity on this
Regards
Gerik Rautenbach
I appreciate your response, and have not received any accurate feedback yet on this - seeing that two days has already passed.
When I opened my dstv now online profile, I noticed that I suddenly have 5 active premium accounts and a huge outstanding balance (after paying). This is quite strange, but I sure would like this to be fixed.
I would kindly want some clarity on this
Regards
Gerik Rautenbach