JP
Johann P
1 reviews | Active since Dec 2015
30 Mar 2020, 10:55
DSTV overcharge me again.
For the second time in so naby months an extra amount has been added to my DSTV account and nobody van explain to me why. As a pensioner I can barely afford the service and can definitely not afford to pay extra. Do DSTV really want to keep their local customers?
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
30 Mar 2020, 11:03Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply30 Mar 2020, 11:03
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
30 Mar 2020, 15:20Hi Johann P,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Please be advised that the billing issue has been resolved.
Kindly note that the monthly subscription has been updated to R629.00.
Kind regards
DStv Help Team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Please be advised that the billing issue has been resolved.
Kindly note that the monthly subscription has been updated to R629.00.
Kind regards
DStv Help Team
Best regards,
DStv (MultiChoice)'s reply30 Mar 2020, 15:20
Official
Hi Johann P,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Please be advised that the billing issue has been resolved.
Kindly note that the monthly subscription has been updated to R629.00.
Kind regards
DStv Help Team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Please be advised that the billing issue has been resolved.
Kindly note that the monthly subscription has been updated to R629.00.
Kind regards
DStv Help Team
Best regards,