SM
Sibusiso M
1 reviews | Active since May 2018
03 May 2018, 09:52
Dstv over charging
I have been calling DsTV multichoice for the past 4 months because they are over billing me. Every time I call in they promise to resolve the issue but don’t instead they over charge me again. I get promised of a resolution and a call back but nobody calls back.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
03 May 2018, 11:02Dear Sibusiso Mabunda
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 May 2018, 11:02
Official
Dear Sibusiso Mabunda
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
03 May 2018, 19:06Dear Sibusiso Mabunda,
Your concern is currently being investigated by the relevant department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Please accept our sincerest apologies for the inconvenience you have experienced and the level of service you experienced in this regard.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards,
Edward
DStv Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 May 2018, 19:06
Official
Dear Sibusiso Mabunda,
Your concern is currently being investigated by the relevant department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Please accept our sincerest apologies for the inconvenience you have experienced and the level of service you experienced in this regard.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards,
Edward
DStv Hello Peter Team
Best regards,