TL
Terence L
1 reviews | Active since Oct 2013
25 Oct 2015, 11:09
DSTV ONLY PLAY FOR ONE DAY
***<br> DSTV ONLY PLAY FOR ONE DAY THEN I NEED TO CALL THEM AGAIN 5 TIMES NOW. I PAID FOR MY SEPTEMBER SUBSCRIPTION ON THE 25 AUGUST AND I'VE MAIL MY PROOF OF PAYMENT FOR SEPTEMBER 2015 2 TIMES NOW. MY DSTV WAS OFF FOR THE WHOLE MONTH AND ONLY PLAY FOR 1 DAY AFTER I CALLED FOR RECONNECTION. NOBODY IS WORKING ON THE ALLOCATION AND MY ACCOUNT IS IN ARREARS WHICH ITS NOT. VERY UNHAPPY WITH THIS. NOBODY CAN GIVE ME AN ANSWER OR CALL BE BACK AS TO WHY NO ONE AS WORKED ON THE ALLOCATION AS TO DATE. i TRIED TO SPEAK TO THEMBISILE SUPERVISOR BUT MY AIR TIME RAN OUT.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Nov 2015, 15:41Hello terencedl,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply04 Nov 2015, 15:41
Official
Hello terencedl,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team