DSTV online and call centre agent - no clue at all!
I spoke to one of your agents tonight on the Live Chat. I have been experiencing a problem where it said my DSTV is not available. The agent told me that it is my speed being too slow and I kept on telling him that my catch up is working and that is not the problem. I then phoned the call center and the agent then told me that I need to chat online LOLOLOL! and advise that she is only able to help with the modem. Can you believe it!!! Wasted my time.
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DStv (MultiChoice)'s replyOfficial
17 Nov 2019, 21:28Hi Oscar Cupido,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply17 Nov 2019, 21:28
Official
Hi Oscar Cupido,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team