DSTV ONCE AGAIN BLAMING THE SYSTEM FOR THEIR OWN STUPIDITY!!!!!

I have, this month (September 2019) had absolutely no airtime from this useless organisation due to their own incompetence. My previous review was a week ago because my subscription was disconnected by DSTV due to "non-payment". I HAVE HAD A DEBIT ORDER AGAINST MY PROFILE FOR THE BEST OF 5 YEARS!. I received an email from Lesego Kwapeng on thursday 12 september 2019 informing me that Multichoice's mission is to always strive towards providing a world class standard. They had a system upgrade and unfortunately some clients' services were affected - and obviously I was one of those clients. But low and behold, I quote "We confirm that your services have been reconnected" "We have also reversed the reconnection fee charged as you're not liable"

On Saturday 14 September at 19H30 - I got another text message from DSTV Multichoice - "We've stopped your DSTV as you've not paid. To reconnect pay R1000.88 using reference no. ******xx Once paid, we'll reconnect you

I have never experienced such shoddy dealings and poor communciation within one week. Can somebody with some sense of accounting and customer communciation s****s kindly respond to my query as I have had enough of this and now insist that this is sorted out by no later than close of business today - 16/09/2019 Your monopoly of this market has now been enough and I will take this matter further - I have one question to ask of DSTV/Multichoice DO YOU WANT TO EXPERIENCE THE SAME AS WHAT SANRAL IS EXPERIENCING? YOU ARE WELL ON YOUR WAY TO BECOMING THAT COMPANY AND THE PUBLIC IS SICK AND TIRED OF THIS!