GM
Gilbert M
1 reviews | Active since May 2009
31 Jul 2020, 13:31
DSTV off for a year but i have an outstanding fee
My DSTV has been off for over a year. Today i called the call centre and spoke to Siphesihle inquiring about reconnection. To my surprise i have an outstanding amount of R84.82. Which she couldn't explain where it originates. These billing problems and the lack of explanations from your call centre were the sole reason i migrated to online content. Can someone explain why there's an outstanding amount?
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
31 Jul 2020, 14:18Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply31 Jul 2020, 14:18
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
GM
Gilbert M's updateReviewer Update
31 Jul 2020, 17:58Thanks to the friendly gentleman that called me to address this issue. Highly appreciated.
GM
Gilbert M's update31 Jul 2020, 17:58
Reviewer Update
Thanks to the friendly gentleman that called me to address this issue. Highly appreciated.