1 reviews | Active since Dec 2016
Dstv of horrors
<p>I app**** for an explora and it was delivered on the 24 of june and I called the call centre to suspend my old account due to the explora came with a new smart card and I explained that I have already paid my account 789,00 and i was told that my funds will be transferred to my new accoun't but to my suprise i am now told i owe dstv 1,245,07 and I need to make paymen't arrangement with the pricelock team but I never had a residential account before , it just appeared now out of no where , after I took the subscription for the 99,00 explora And I need this fixed otpr should return the explora because this is not what I signed up for and for weeks , I been try to access my new account it was saying the account does not match and the more i consult dstv the amount increases even the 789,00 I paid its been removed , and I been loyal to dstv all this year's paying account every month via eat with no problem. Costumer n.o ********** </p>
Dear Seipati
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Seipati
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Hi dstv I would really appreciate it , if you could resolve this before month end
Hi dstv I would really appreciate it , if you could resolve this before month end
Dstv I am really not happy , I was told the residential account is closed because I never had any residential account with dstv but now I am still owing 293.00 on the residential account I was told it was closed by the price lock team. I have already paid R1203 on my account but I am still owing I am not impressed by your services after all this years I've been faifaithful to dstv paying my account every month, just because I took an explora now I have to be **********.
Dstv I am really not happy , I was told the residential account is closed because I never had any residential account with dstv but now I am still owing 293.00 on the residential account I was told it was closed by the price lock team. I have already paid R1203 on my account but I am still owing I am not impressed by your services after all this years I've been faifaithful to dstv paying my account every month, just because I took an explora now I have to be **********.