Dstv o65

Item: DStv (MultiChoice)
Rating: 1
Author: Lsj L

I called their call center to change my payment date, the agent didn't bother to tell me about their pro-rata payment, now my Dstv is disconnected and I have to pay a reconnection fee

Helpful (0)

Replies (4)

DStv (MultiChoice)'s replyOfficial

19 Nov 2021, 15:01

Hi Lsj,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply19 Nov 2021, 15:01

Official

Hi Lsj,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Best regards,

Lsj L's updateReviewer Update

19 Nov 2021, 15:22

Thanks for the rapid response

Lsj L's update19 Nov 2021, 15:22

Reviewer Update

Thanks for the rapid response

DStv (MultiChoice)'s replyOfficial

19 Nov 2021, 17:46

Hi Lehutso,

As advised on our telephone discussion, the account is active and charges reversed.

Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply19 Nov 2021, 17:46

Official

Hi Lehutso,

As advised on our telephone discussion, the account is active and charges reversed.

Kind regards
DStv: Hello Peter Team

Best regards,

Lsj L's updateReviewer Update

19 Nov 2021, 17:56

Thanks a lot highly appreciated

Lsj L's update19 Nov 2021, 17:56

Reviewer Update

Thanks a lot highly appreciated

Dstv o65

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