DSTV NOW - WHAT NONSENSE!

I downloaded a movie on my Ipad whilst on leave via DSTV's DSTV NOW app. 696MB. When I wanted to view the movie I kept on getting an error saying that I need to try again later the movie can not be viewed. <br> <br> I live chatted with Nonhlanhla who assured me he would get right back to me. In the afternoon I chatted again but Nonhlanhla had now gone home, so I had to explain to another agent who said they would check with Nonhanhla and get him to contact me - which now 10 days later has not happened yet.<br> <br> I live chatted with Mariana just now who ended the chat whilst I was still talking to her to say Nonhalnha will get back to me later, and when I tried contacting her again, she ended the chat immediately as she could see it was me again. How rude and unprofessional is this!<br> <br> I have been a DSTV subscriber for about 10 years, and have always had the premium package as a result of the benefits one gets - the walka, DSTV now etc, but am seriously considering uncapped data and a Netflix account following this incident. DSTV is not cheap, so one would think that the DSTV staff would be more curtious to the individuals who make their jobs possible. <br> <br>