JC
Jack C

1 reviews | Active since Feb 2014

04 Sept 2016, 11:54

DSTV Now - Waste of time!

<p>Most of the channels on DSTV Now does not work.</p> <p>Of the 5 channels I tried to view only 1 worked???</p> <p>Mnet worked</p> <p>History Channel - not palying</p> <p>BBC channel 121 frozen image</p> <p>BBC earth channel 184 frozen image since Friday</p> <p>National Geo - Not playing</p> <p>CI (170) not playing</p> <p>Not my internet connection!!!!</p> <p>If this was a new service I would still understand, but it has been around since 2014 at least! </p> <p>Pathetic - And this is supposed to be a world class entertainment company??? </p> <p>Does DTSV not have any QC (Quality Control)???</p> <p>I pay annually - but rest assured. Come March next year I am NOT renewing. Look at the rest of the complaints here on hello peter!!!</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Sept 2016, 07:43
Official

Dear Jack

We are looking into your query. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Sept 2016, 09:51
Official

Good day Jack

Thank you for bring this matter to our attention.

Please accept our apologies for any inconvenience you have experienced in this regard.

We currently investigating your technical problem experienced over the weekend.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Kind Regards

Rupert