GR
Gert R

1 reviews | Active since Mar 2018

13 Dec 2022, 16:04

DSTV now subtracted twice and 3times more the amount

I am on a 699 streaming package.

Today at 00:01 they have deducted 2097.00 from my account.

They keep saying they cant acess my account to see the financials.

At 13:07 another 2097 went off.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Dec 2022, 16:37
Official
Hi Gert,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
GR
Gert R's update22 Dec 2022, 18:09
Reviewer Update
Hallo again.

Can you please contact me to have this issue resolved please
GR
Gert R's update01 Jan 2023, 10:00
Reviewer Update
Hello again. Can you please contact me again to refund the 4200 you deducted for a 699 service.