1 reviews | Active since Apr 2017

26 Apr 2017, 18:37

DSTV Now Streaming is ********** on PC/Mobile

<p>It's like you need a 1000mb/s line for a smooth streaming experience.</p> <p> </p> <p>I have a very fast fibre connection and my stream buffers every 5 minutes for 2 minutes. Have you never heard of video compression?</p> <p> </p> <p>Absolutely riduculous. Just another establishement absolutely ruined by government invlolvment. </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Apr 2017, 19:15
Official

Dear Deon Jonker

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Apr 2017, 20:17
Official

Dear Deon Jonker

We understand your frustration in this regard.

Please note that you can use DStv Now on any broadband Internet connection, including ADSL, 3G/HSDPA, 4G/LTE or Wi-Fi. A minimum connection speed of 4Mbps is required, but for the best experience, we recommend a 8Mbps line or faster.

It is highly recommended that you use DStv Now in conjunction with an uncapped Internet account to avoid unexpected data bills. Please fami****ise yourself with the data costs charged by your Internet Service Provider (ISP), as DStv cannot be held responsible for high data bills received from your ISP.

Should you have any further question, please chat to our Live Chat team. See this link: https://now.dstv.com/Home/Login?returnUrl=http%3A%2F%2Fnow.dstv.com%2F and click on the Live Chat icon.

Regards

Elna