RA
Ramovha A

1 reviews | Active since Jul 2020

18 Aug 2020, 16:19

DSTV Now, request not resolved

My Dstv now service does not show the channels on my bouquet as it should, I have contacted DSTV multiple times to resolve this and they haven't, they keep saying it will get resolved in 24 hours, it never gets resolved.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Aug 2020, 17:50
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Aug 2020, 20:32
Official
Hi Ramovha,

Kindly note that we tried contacting you on your 082*****78 with a *** number and could not get hold of you.

Please provide us with your DStv customer number and the email that you are using on DStv Now.

Also provide us with a suitable time and date for us to contact you.

Kind Regards,
DStv: Hello Peter Team

Best regards,