Dstv Now problematic
I recently reactivated my account to premium. I have full view of the package on my decoder but my dstv now app installed on my phone and smart tv shows a cheaper package. I have lodged numerous queries via live chats on every app available as well as whatsapp (useless by the way) as well as trying to phone...... Kindly advise what I am to do. Regards.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
27 Mar 2020, 18:19Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply27 Mar 2020, 18:19
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
27 Mar 2020, 19:01Hi Zeldre W,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Please be advised that your DStv Now profile has been updated.
Kindly logout and login after 5 minutes.
Kind regards
DStv help team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Please be advised that your DStv Now profile has been updated.
Kindly logout and login after 5 minutes.
Kind regards
DStv help team
Best regards,
DStv (MultiChoice)'s reply27 Mar 2020, 19:01
Official
Hi Zeldre W,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Please be advised that your DStv Now profile has been updated.
Kindly logout and login after 5 minutes.
Kind regards
DStv help team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Please be advised that your DStv Now profile has been updated.
Kindly logout and login after 5 minutes.
Kind regards
DStv help team
Best regards,
's updateReviewer Update
27 Mar 2020, 19:31I have left is for 30 min but still no joy. I have Uninstaller the apps but it stays on the lower package. Please assist. Regards, Zeldré
's update27 Mar 2020, 19:31
Reviewer Update
I have left is for 30 min but still no joy. I have Uninstaller the apps but it stays on the lower package. Please assist. Regards, Zeldré
's updateReviewer Update
28 Mar 2020, 09:30Will we be sorting this out today by any chance? Getting really frustrating!
's update28 Mar 2020, 09:30
Reviewer Update
Will we be sorting this out today by any chance? Getting really frustrating!