IG
Imraan G
1 reviews | Active since Feb 2011
13 Mar 2015, 08:33
DSTV NOW now no longer available for Premium
DSTV NOW used to work for me as a premium customer, now it doesnt. I called in and apparently the rules changed on the 11/03/2015. I was not informed of this. Multichoice...the fact that you decide to change this DURING the CRICKET WORLD CUP, the day before South Africa plays a match is a stinky decision!!!! Wake up! the error on the mobile device says \you must be a premium subscriber to view this content. please make sure your premium smart card is linked to your connect account"IT SAYS NOTHING ABOUT HAVING A PVR!!!!! Very sneaky and deceptive!!! I am very dissappointed!"""
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DStv (MultiChoice)'s replyOfficial
13 Mar 2015, 11:30Hello imraang,
DStv live streaming and online Catch Up services are an extension of the PVR experience, which can be accessed online and on multiple devices. These are available only to DStv Premium customers with an active PVR.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Rupert
DStv live streaming and online Catch Up services are an extension of the PVR experience, which can be accessed online and on multiple devices. These are available only to DStv Premium customers with an active PVR.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Rupert
DStv (MultiChoice)'s reply13 Mar 2015, 11:30
Official
Hello imraang,
DStv live streaming and online Catch Up services are an extension of the PVR experience, which can be accessed online and on multiple devices. These are available only to DStv Premium customers with an active PVR.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Rupert
DStv live streaming and online Catch Up services are an extension of the PVR experience, which can be accessed online and on multiple devices. These are available only to DStv Premium customers with an active PVR.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Rupert