BF
Bryan F

1 reviews | Active since Apr 2016

18 Apr 2016, 14:32

Dstv now not working on jailbroken ipad

I get an error message when trying to watch \Dstv now\" on my ipad. Im told that this is an \"unsupported device\" as it is jailbroken. I have bee watching programs on this device for months and suddenly this is comming up. I have sent several emails to Multichoice as well as calling them several times. I also went to their customer care centre, wth no joy. Surely i can watch programs on whatever device i choose as my contract is with Multichoice. <br> Please help. "

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Apr 2016, 09:44
Official
Hello Wbryanfisch,

Thank you for bring this technical problem to our attention. We have escalated your concern to the relevant department for urgent investigation.

Feedback will be provided by telephonic or written correspondence as soon as more information becomes available.

Should you require any additional assistance you may use any of the platforms below.

-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***

Regards
Rupert

Best regards,