CG
Carmia G
1 reviews | Active since Jul 2017
22 Jul 2020, 01:08
Dstv Now not working for 8 weeks
Dstv Now not working for 8weeks. Ridiculous
Helpful (0)
Replies (5)0
Replies (5)
DStv (MultiChoice)'s replyOfficial
22 Jul 2020, 07:09Hi Carmia Geldenhuys,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply22 Jul 2020, 07:09
Official
Hi Carmia Geldenhuys,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
22 Jul 2020, 12:26Hi Carmia,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We called you at 12:23 today (22\07), however, you were not available.
Please provide us with a suitable time to contact you so that we can assist you with your query.
Kind regards DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We called you at 12:23 today (22\07), however, you were not available.
Please provide us with a suitable time to contact you so that we can assist you with your query.
Kind regards DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply22 Jul 2020, 12:26
Official
Hi Carmia,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We called you at 12:23 today (22\07), however, you were not available.
Please provide us with a suitable time to contact you so that we can assist you with your query.
Kind regards DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We called you at 12:23 today (22\07), however, you were not available.
Please provide us with a suitable time to contact you so that we can assist you with your query.
Kind regards DStv: Hello Peter Team
Best regards,
CG
Carmia G's updateReviewer Update
22 Jul 2020, 16:45Hi
You can call tomorrow at any time.
Thank you very much
You can call tomorrow at any time.
Thank you very much
CG
Carmia G's update22 Jul 2020, 16:45
Reviewer Update
Hi
You can call tomorrow at any time.
Thank you very much
You can call tomorrow at any time.
Thank you very much
DStv (MultiChoice)'s replyOfficial
23 Jul 2020, 11:38Hi Carmia,
As per our telephonic conversation, please try resetting the password and then try to login again.
Kind regards
DStv: Hello Peter Team
As per our telephonic conversation, please try resetting the password and then try to login again.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Jul 2020, 11:38
Official
Hi Carmia,
As per our telephonic conversation, please try resetting the password and then try to login again.
Kind regards
DStv: Hello Peter Team
As per our telephonic conversation, please try resetting the password and then try to login again.
Kind regards
DStv: Hello Peter Team
Best regards,
CG
Carmia G's updateReviewer Update
24 Jul 2020, 02:53Hi
Thank you for calling today.
I have reset the password. I am able to log in but not able to view anything. Error message “something went wrong on our side, try again later” has been displayed every time I watch a video online. For 8 weeks. I have also read hundreds of people complaining about having the same issue online.
Please give me a call tomorrow because this is definitely an issue on DSTV’s side.
Thank you,
Carmia
Thank you for calling today.
I have reset the password. I am able to log in but not able to view anything. Error message “something went wrong on our side, try again later” has been displayed every time I watch a video online. For 8 weeks. I have also read hundreds of people complaining about having the same issue online.
Please give me a call tomorrow because this is definitely an issue on DSTV’s side.
Thank you,
Carmia
CG
Carmia G's update24 Jul 2020, 02:53
Reviewer Update
Hi
Thank you for calling today.
I have reset the password. I am able to log in but not able to view anything. Error message “something went wrong on our side, try again later” has been displayed every time I watch a video online. For 8 weeks. I have also read hundreds of people complaining about having the same issue online.
Please give me a call tomorrow because this is definitely an issue on DSTV’s side.
Thank you,
Carmia
Thank you for calling today.
I have reset the password. I am able to log in but not able to view anything. Error message “something went wrong on our side, try again later” has been displayed every time I watch a video online. For 8 weeks. I have also read hundreds of people complaining about having the same issue online.
Please give me a call tomorrow because this is definitely an issue on DSTV’s side.
Thank you,
Carmia