MK
Mary-Lyn Kelly

1 reviews | Active since Jun 2020

20 Nov 2022, 09:31

DSTV Now not supported on Hisense Smart TV

DSTV shows lack of support with streaming services. My Hisense tv is no longer supported by their app. My DSTV package includes a streaming service which I pay for however this is just taken away. Apparently they will provide customers with vouchers to purchase a streama box on Takealot but when enquiring was told to be patient?? They are not patient to take their monthly subscription. Its also very annoying that i need to have an external device when my I have a Smart TV!! I suggest that they role out these promised vouchers urgently why must I pay for something i cant use?

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Nov 2022, 09:37
Official
Hi Mary-Lyn Kelly, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
MK
Mary-Lyn Kelly's update23 Nov 2022, 07:55
Reviewer Update
Still waiting for feedback, I have called your call centre with no result it's like you just don't care about your customers?