MM
Muhluri M
1 reviews | Active since May 2016
11 Jan 2024, 09:07
Dstv now ****mers!!!
DSTV is busy ****ming me after making a payment on the 1st of January now they claim I am on premium which I have never been all my life. Spoke to 3 consultants: Ntokozo, Sanele and now on the line being put on hold be Senzo.
Each call I keep being put on hold for over 15 minutes and they hang up. My services are off after having paid. The customer service is non-existent at this point and the ladies at the call centre behaving as though it is a favour they doing.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
11 Jan 2024, 09:08Hi Muhluri,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Jan 2024, 09:08
Official
Hi Muhluri,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
MM
Muhluri M's updateReviewer Update
16 Jan 2024, 06:19One of your agents who mentioned that he is dealing with case called on the 11th of Jan after this flimsy respone from you and said he will call before end of the day.
I guess DSTV uses a different day system to everyone as today is the 16th of Jan and nothing has been done by yourselves regarding this. As it does not affect you guys and you just after the profits by hook or *****!!!
I guess DSTV uses a different day system to everyone as today is the 16th of Jan and nothing has been done by yourselves regarding this. As it does not affect you guys and you just after the profits by hook or *****!!!
MM
Muhluri M's update16 Jan 2024, 06:19
Reviewer Update
One of your agents who mentioned that he is dealing with case called on the 11th of Jan after this flimsy respone from you and said he will call before end of the day.
I guess DSTV uses a different day system to everyone as today is the 16th of Jan and nothing has been done by yourselves regarding this. As it does not affect you guys and you just after the profits by hook or *****!!!
I guess DSTV uses a different day system to everyone as today is the 16th of Jan and nothing has been done by yourselves regarding this. As it does not affect you guys and you just after the profits by hook or *****!!!