ES
ELZONA S
1 reviews | Active since Jul 2015
28 Mar 2020, 13:17
DSTV Now linked device problems
For the past 6 weeks, my DSTV Now linked device don't show/reflect all the channels....this started when the did a fix to open channels to public...I'm a paying account holder with a linked device...when I contact the chat live or contact centre i m asked to reset/re-register and asked what make and model my smart TV is....don't do fixes and then ask me to re-anything on ky side...Bad service in this time we ate lockdown and not able to watch tv
Helpful (0)
Replies (5)0
Replies (5)
DStv (MultiChoice)'s replyOfficial
28 Mar 2020, 13:53Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply28 Mar 2020, 13:53
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
28 Mar 2020, 14:13Hi Elzona,
There's a profile that's already linked to the account with Connect ID ***. Please note that you can change the Connect email online.
Regards
Kagiso
There's a profile that's already linked to the account with Connect ID ***. Please note that you can change the Connect email online.
Regards
Kagiso
Best regards,
DStv (MultiChoice)'s reply28 Mar 2020, 14:13
Official
Hi Elzona,
There's a profile that's already linked to the account with Connect ID ***. Please note that you can change the Connect email online.
Regards
Kagiso
There's a profile that's already linked to the account with Connect ID ***. Please note that you can change the Connect email online.
Regards
Kagiso
Best regards,
DStv (MultiChoice)'s replyOfficial
28 Mar 2020, 14:13Hi Elzona,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter team
Best regards,
DStv (MultiChoice)'s reply28 Mar 2020, 14:13
Official
Hi Elzona,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter team
Best regards,
ES
ELZONA S's updateReviewer Update
28 Mar 2020, 14:53Please note, that my complain/query was not attended to....Please give service or contact me....you don't have any problem deducting my debit order monthly or contacting me for sales....VERY BAD SERVICE... UNHAPPY CUSTOMET
ES
ELZONA S's update28 Mar 2020, 14:53
Reviewer Update
Please note, that my complain/query was not attended to....Please give service or contact me....you don't have any problem deducting my debit order monthly or contacting me for sales....VERY BAD SERVICE... UNHAPPY CUSTOMET
ES
ELZONA S's updateReviewer Update
28 Mar 2020, 15:08No satisfactory response to initial query.... Please contact me, as DSTV have no problem contacting customers when trying to do sale or deducting monthly debit order.... I need to view channels on my linked device....no programs reflecting when going to all channels... Zero, nothing...Please assist urgently
ES
ELZONA S's update28 Mar 2020, 15:08
Reviewer Update
No satisfactory response to initial query.... Please contact me, as DSTV have no problem contacting customers when trying to do sale or deducting monthly debit order.... I need to view channels on my linked device....no programs reflecting when going to all channels... Zero, nothing...Please assist urgently