MS
Marius S

1 reviews | Active since Mar 2019

26 Jul 2020, 15:37

Dstv Now Fiasco

Probably the worst platform of entertainment. My family members streaming device worked perfectly last night, now it says we reached the maximum amount of users. How the heck can that be if no one changed anything. Now guys, you have to sit down for this, this is going to get quite funny, you can't even contact someone. There's a lousy live chat with staff that doesn't read what you tell them. You have to repeat everything. What a waste of money to have spoiled my parents with this box. I am so humiliated and ashamed to have offered them such a half ass product. Multichoice you should be ashamed of your designer of dstv now. He didn't put in the effort to design something that actually works. With my Netflix i can phone them, there is a friendly person answering the calls and very efficient. I solute you netflix. You go the extra mile for your customers.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jul 2020, 16:13
Official
Hi Marius,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team