1 reviews | Active since Jul 2015
DSTV NOW (DSTV LIFE)
I was informed that I could load my Dstv Now on four different devices which I did it worked for a few days and then just giving problems. I called several times and with no assistance. The error message on each devices says NO CONTENT but I can go on my phone only under TV Guide and cant access DSTV NOW. I am frustrated with DSTV because the agents said they cant help we must send an whatsapp to dstv which was send two weeks ago at 18H00 they only answered the following day, because we where at work and could not reply in time they closed the call and since then we spend so many hours on the phone holding on being transferred to departments where the staff already knock off at 17H00. the staff is not helpful knowing that that sections of dstv is already closed then the call is just dropped. Two weeks now and still is the problem not sorted out AGENTS at DSTV said it is error on DSTV Life but still after two weeks the problem is still not sorted. My Smartcard number is *** my name Cornelia van Wyk they can contact my son during the following hours 17H30 to 18H00 his number *** we are working during 7-5 I even upgrade my package and this is the kind of service I am getting. At this stage I feel rather cancel my DSTV after all these years their is no joy to haveing DSTV. Regards
Cornelia van Wyk
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
