JS
J S

1 reviews | Active since Jan 2022

26 Feb 2022, 15:52

Dstv now black screen...again

Dstv...are you incapable of providing a service that we pay for!? Again the black screen... Your Incompetence at fixing problems that you caused bmo a faulty app is mindblowing.

Can you please for once just fix it!

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Feb 2022, 17:14
Official
Hi J S, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Feb 2022, 17:14
Official
 Hi J S,

We apologize you are experiencing issues with streaming Live TV right now. Our teams are working on resolving the issue.

Kind Regards,
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Feb 2022, 20:34
Official
Hi J S,

Kindly note that the DStv Live streaming issue has now resolved. Please reboot your device and let us know of any errors.

Kind Regards,
DStv: Hello Pter Team

Best regards,

JS
J S's update28 Feb 2022, 19:53
Reviewer Update
No, DSTV the streaming issue has NOT been resolved! Clearly you cannot provide a professional service, you cannot fix technical problems caused by your own Incompetence and yet you still expect people to pay ridiculous amounts for your so called service.

First the viewing of live programs was impossible, now I cannot catch up on any other program.

Useless. Absolutely useless.