HC
Hendrik C
1 reviews | Active since Jun 2015
23 Jun 2015, 23:40
DSTV Now App Still Not Working
Long Story Short:<br> Takes me an hour to watch half of a 20 min show because of streaming problems. And just when I think it is fine. The App constantly freezes. <br> It is most definitely not my device. Tried streaming my shows on several Android OS based devices as well as different Internet networks and still the problem contentious.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
28 Jun 2015, 12:58Hello HendrikC2580,
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
We have escalated your concern to the relevant department to be investigated.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
We have escalated your concern to the relevant department to be investigated.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply28 Jun 2015, 12:58
Official
Hello HendrikC2580,
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
We have escalated your concern to the relevant department to be investigated.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
We have escalated your concern to the relevant department to be investigated.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert