CK
Callie K

1 reviews | Active since Mar 2019

27 Mar 2023, 10:21

DSTV Now app NOT compatible with all smart TVs on the market

We recently bought a JVC smart TV from Bargains and have since discovered that the DSTV Now app is NOT compatible with all makes of smart TV. While I firmly believe that our complaint now lies with Bargains and the training of their staff. What the hell DSTV; how can the app NOT work on all smart TVs?

0
Replies (3)
CK
Callie K's update27 Mar 2023, 10:23
Reviewer Update
We did contact the DSTV Live Chat function and all we got from them after spending nearly R10000 was "we apologize for the inconvenience caused"
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Mar 2023, 11:06
Official
Hi Carol, We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

CK
Callie K's update29 Mar 2023, 08:24
Reviewer Update
Good Day
I deal with a lot of clients so my phone is often on silent or airplane mode. Thank you so much for your response. My concern is then with Bargains and the training of their staff to advise such.