LG
Linya G

1 reviews | Active since May 2018

12 May 2018, 22:10

DStv Now App is useless.

Watching items on Catch Up (on the DSTV Now app) is almost impossible! We have a 10mbps line, use an iPad and cast onto our tv using Apple TV. Our Netflix and Showmax works perfectly, never had a single issue. But trying to watch shows on DSTV Now is such a frustration... I don't understand why the Catch Up videos can't just buffer like a YouTube video. It stops playing almost every other minute. Usually the screen freezes but the sound continues. We have tried leaving it, pause-play, move back, restart etc. It takes an hour to watch a 20 minute show! It's like this every evening, but seems to work better during the morning/day (when we work and don't watch TV). There must be a better way!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 May 2018, 09:57
Official

Dear Linya Greyling

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team