ST
Shainne T
1 reviews | Active since Feb 2014
29 Apr 2020, 22:09
DSTV Now app has missing content.
DSTV Now live channels and catchup content missing on the app. Logged out and back in, uninstalled and reinstalled the app, but nothing. Live chat does not understand me. I need to speak to someone to fix.
Helpful (0)
Replies (5)0
Replies (5)
DStv (MultiChoice)'s replyOfficial
29 Apr 2020, 22:13Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply29 Apr 2020, 22:13
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
29 Apr 2020, 22:22Hi Shainne,
We are sorry to hear about the technical issues. Kindly log out and log in, you should get the channels. We have linked the smartcard.
Regards
The DStv Hellopeter team
We are sorry to hear about the technical issues. Kindly log out and log in, you should get the channels. We have linked the smartcard.
Regards
The DStv Hellopeter team
Best regards,
DStv (MultiChoice)'s reply29 Apr 2020, 22:22
Official
Hi Shainne,
We are sorry to hear about the technical issues. Kindly log out and log in, you should get the channels. We have linked the smartcard.
Regards
The DStv Hellopeter team
We are sorry to hear about the technical issues. Kindly log out and log in, you should get the channels. We have linked the smartcard.
Regards
The DStv Hellopeter team
Best regards,
DStv (MultiChoice)'s replyOfficial
29 Apr 2020, 22:23Hi Shainne,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
The DStv Hellopeter team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
The DStv Hellopeter team
Best regards,
DStv (MultiChoice)'s reply29 Apr 2020, 22:23
Official
Hi Shainne,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
The DStv Hellopeter team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
The DStv Hellopeter team
Best regards,
ST
Shainne T's updateReviewer Update
29 Apr 2020, 22:42When I login and go to live tv all channels there, but when I switch to catch-up, same as before limited content. I logout and log back in then Vice Vera, the catchup is fine but live tv is limited?
ST
Shainne T's update29 Apr 2020, 22:42
Reviewer Update
When I login and go to live tv all channels there, but when I switch to catch-up, same as before limited content. I logout and log back in then Vice Vera, the catchup is fine but live tv is limited?
ST
Shainne T's updateReviewer Update
30 Apr 2020, 09:14Thank you the issue has been resolved.
ST
Shainne T's update30 Apr 2020, 09:14
Reviewer Update
Thank you the issue has been resolved.