SS
Sandy S

1 reviews | Active since Jun 2018

12 Jun 2018, 13:12

DSTV Now a total crock!

We use DSTV only on our Mobile Devices. Since latest App update, Cannot download any programs. Either 'try again later' or 'download failed' all the time. One cannot get to speak to anyone and when you request help through FaceBook, they keep insinuating that it is either your device or internet connection. Total nonsense. Netflix streams and downloads without any issues. DSTV advertises a service that does not work and they don't care at all.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Jun 2018, 13:17
Official

Dear Sandy Stockwell,

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Jun 2018, 14:14
Official

Dear Sandy Stockwell,

Please note that you will need to communicate with our Live Chat Team for immediate online assistance.

Kindly use this link https://now.dstv.com/Home/Login?returnUrl=http%3A%2F%2Fnow.dstv.com%2F and at the top right select Live Chat.

We sincerely apologise for any inconvenience that may have been caused.

Should you require further assistance, please do not hesitate to contact us send an email to *** .

Kind regards,

Edward

DStv Hello Peter Team

Best regards,