DSTV now a horrible experience

Watching items on Catch Up (on the DSTV Now app) is almost impossible! We have a 20mbps line, use a cable to connect the TV and STILL have issues playing anything on Dstv now. Netflix and Showmax works perfectly, never had a single issue. But trying to watch shows on DSTV Now is such a frustration... I don't understand why the Catch Up videos can't just stream like other Apps. I've switched the video quality to its lowest and STILL it stops playing almost every other minute. It takes an hour to watch a 20 minute show!. There be a better way!