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lizzy lizzy2
1 reviews | Active since Oct 2017
15 Nov 2017, 13:26
DSTV now
dstv ( multi choice )
I downloaded "dstv now app" on my iphone to download and catch up on some series. each time I try to download a series, an error message that reads " we are sorry, this service is available to eligible Dstv customers with an active PVR in all Dstv territories"
on settings, account, manage devices, my phone has been successfully registered by my husband who pays for it" . for the past days or so, he has been chatting with online, Refiloe, Ndileka , Paseka to name a few, have failed to sort this matter out. I honestly don't understand why we pay for this expensive services and cant be assisted. I am disappointed with your service and *********** staff members. This Dstv concept was a complete flop
regards, Disappointed client
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
15 Nov 2017, 14:20Dear lizzy lizzy2
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Nov 2017, 14:20
Official
Dear lizzy lizzy2
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
15 Nov 2017, 15:20Dear lizzy lizzy2
We are sorry to hear of the disappointment.
Kindly Go to settings on the iPhone/iPad, click on "general", scroll to language & region; change it from there to English(South Africa).”
Let us know if you're still experiencing problems after you've done the above.
Elna (DStv: Hello Peter Complaints)
Best regards,
DStv (MultiChoice)'s reply15 Nov 2017, 15:20
Official
Dear lizzy lizzy2
We are sorry to hear of the disappointment.
Kindly Go to settings on the iPhone/iPad, click on "general", scroll to language & region; change it from there to English(South Africa).”
Let us know if you're still experiencing problems after you've done the above.
Elna (DStv: Hello Peter Complaints)
Best regards,