SN
Satish N
1 reviews | Active since May 2011
09 Apr 2015, 16:10
DSTV NOW
I have seen a AD on tv yesterday about DSTV NOW which can be viewed on you phone. I am a premium client and I cannot connect. So I call the call centre, jsut to find out that this is only available for premium PVR clients. The guy at the call centre told me that I need to have a PVR decoder to have this working on my samsung. My question is do I need to get a PVR decoder? I apperantly i have to pay an additional R80 for thsi. BUT, they cannot enable this because I do not have a PVR decoder. What the hell. This is not what the AD says?
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
10 Apr 2015, 13:56Hello DearJohn,
DStv live streaming and online Catch Up services are an extension of the PVR experience, which can be accessed online and on multiple devices. These are available only to DStv Premium customers with an active PVR.
In order to make use of this option you do need an active PVR decoder.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Rupert
DStv live streaming and online Catch Up services are an extension of the PVR experience, which can be accessed online and on multiple devices. These are available only to DStv Premium customers with an active PVR.
In order to make use of this option you do need an active PVR decoder.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply10 Apr 2015, 13:56
Official
Hello DearJohn,
DStv live streaming and online Catch Up services are an extension of the PVR experience, which can be accessed online and on multiple devices. These are available only to DStv Premium customers with an active PVR.
In order to make use of this option you do need an active PVR decoder.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Rupert
DStv live streaming and online Catch Up services are an extension of the PVR experience, which can be accessed online and on multiple devices. These are available only to DStv Premium customers with an active PVR.
In order to make use of this option you do need an active PVR decoder.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Rupert
Best regards,