KN
Khulekani N
1 reviews | Active since Apr 2020
30 Apr 2020, 19:18
Dstv not willing to help.
I have been on the Premium package for over 5yrs now but DSTV does not want to downgrade or cancel my account. They advised me that it can only be done after next debit order. I mean they took over R900 on the 22nd , we are not even in May yet but i must wait and probably pay the full premium for a company that has been so silent about premium relief for content that is not worth it. We are being **********!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
30 Apr 2020, 19:25Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply30 Apr 2020, 19:25
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
KN
Khulekani N's updateReviewer Update
06 May 2020, 17:23So are you still going to deduct the Premium package amount?
KN
Khulekani N's update06 May 2020, 17:23
Reviewer Update
So are you still going to deduct the Premium package amount?