DSTV not taking responsibility....

I ordered the new explorer on the R799 deal about 2 and half weeks ago. I was promised delivery within 7 days, to date I have not heard anything from DSTV.<br> <br> I have phoned 3 times since ordering (sometimes being on hold for more than 20 min...) and every time the call center consultant says they will escalate it and let me know. Because it is not something that is with DSTV but it is with the couriers. I am still waiting....<br> <br> I don't really care who the couriers are if they are Onthedot or RAM. I am a client of DSTV and has been for a number of years and I am very dissapointed by the service received from DSTV in this regard.<br> <br> DSTV please take responsibility for your product including delivery thereof!!!<br>