1 reviews | Active since Jun 2017
DSTV not refunding me
<p>I have been struggling for two weeks now to recover an unauthorised debt that went through. In short, I cancelled my subscription yet they still put through the debit order. Since then I have called them about 6 times (75 minutes talk time in total) and NO REFUND. Everytime they say the same thing - 3 working days. </p> <p> </p> <p>PEOPLE DO NOT SIGN UP BY WAY OF DEBIT ORDER. DSTV IS WORDE THAT TELKOM AT PRESENT.</p>
Dear Hannes
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear Hannes
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Good day Mr Otto
On behalf of DStv, kindly accept the apology for the delayed response.
Please be assured that your refund is captured pending approval. You will receive an update regarding the status of your refund.
We also promise to follow up with you to ensure your refund is paid.
Thank you for your invaluable support.
Kind regards
Dinah
Best regards,
Good day Mr Otto
On behalf of DStv, kindly accept the apology for the delayed response.
Please be assured that your refund is captured pending approval. You will receive an update regarding the status of your refund.
We also promise to follow up with you to ensure your refund is paid.
Thank you for your invaluable support.
Kind regards
Dinah
Best regards,
Dear Mr Otto
Please be informed that your refund is now paid out.
If you require any further assistance, please feel free to contact us.
Kind regards
Dinah
Best regards,
Dear Mr Otto
Please be informed that your refund is now paid out.
If you require any further assistance, please feel free to contact us.
Kind regards
Dinah
Best regards,