DSTV Not providing a service or Support

Streaming just went off. It shows too many devices are linked to the account. This is not the case as only one device is inked. Spent 2 hours on the phone with the call center. They cannot assist with rectifying the issue. Why am I paying for a service that does not work and there is no support service to rectify the problem. I was tole to phone on Monday, as there will be managers on site that may be able to assist. This company has a monopoly and there is nothing the customer can do. They are not ready for streaming, yet trying to provide the service. DO NOT USE THIS