DSTV not organised to handle their offers, staff not trained and no streamlined communication

They Advertised for the 1st 10,000 customers to buy into the new launching of Internet Package with DSTV Compact Plus for R499pm with 50g Night & Day. After the sale was told the 50g was for 3 months only then it reverts to 25g Day/Nights. I found the Data insufficient, had to then call in to load more Data, was told they only do 10g Data. They have decided to add in Disney, load 10g every month. So from R499pm, they billed me anything from R900 to R739 when I agreed on the initial Advert at R499pm for 2 years to Have Compact plus with Internet 25g Day/Night. Misleading. Called in to rectify their creative loading and billing, 2 hours on the Phone. Was told they would escalate it, I would get a call from their Billing Dept to correct. DSTV have incopetent staff, would not recommend their Offers. They decide for you, then it takes hours of your call time to correct. Still waiting