LM
LIFE M

1 reviews | Active since Apr 2021

08 Aug 2022, 14:17

DSTV not living up to your promises

DSTV (MultiChoice) decived me to come back to them , they sent me a special informing that if I can come back I will able to pay only R215 X 3 months . I even received a call and i accepted I paid R215 last months now I need to pay for this months I got qouted R527 and I asked what is that for , 3 agents just told me they is a technical error , Now they have reduced to R485.00 now they no longer talk about R215. I feel like I have been ****med to come back to DSTV.I was promised that this will be fixed until now ..If they dont assist and tell me what to do , I mighty as well cancel the DSTV and DSTV mighty as well consider another client gone . I only subscribe because of soccer . I will find another way. Am dissapointed on DSTV

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Replies (2)
LM
LIFE M's update08 Aug 2022, 20:54
Reviewer Update
Hie am not seeing any progress I have receiveed a new qoute of R527 and where are you getting that from. I mean even without promo , my subcription is R409 and plus subcription it should be less than R500. I have find that i am being charged for showmax ..I dont have a showmax i requested it to be removed long ago ..Please fix this its very annoying .
LM
LIFE M's update09 Aug 2022, 15:13
Reviewer Update
Good Day Multichoice,
Thank you for fixing my problem quckly thatnk you to agent Balisa Mini who called me and kindly asked me to explain what happened and the proof and asked me to email her proof and she called back with the matter resolved and my services are back , and thank you to Getty Dhlamini who also followed up ...Even though I was angry I am very glad on how quickly the situation was resolved