1 reviews | Active since Feb 2021
DStv not informing the customers that they’re not showing a match on SuperSport
One of the main reasons that many of us purchase a premium subscription to multi choice is because of super sport. Not many people as far as I am aware purchase it to watch the movies. Nevertheless that is just my comment. Dstv decided not to stream or show the Manchester city versus Watford game, which was a cup game on 24 September. I called the call center to ask them about this. The first consultant I spoke to was extremely rude and told me that the game is starting at 9 o’clock. It’s so happens. I received a notification on the superport app that Manchester city had in fact squad the scored the second goal at the exact time I was talking to her. She then cut the call. I hope superport will go through the recordings and see this for themselves. if you’re not going to stream a match or show it live, it would be nice if you could inform your customers because this is the reason that we pay the premiums that we do I had to go via another streaming application and subscribe just to watch that game. Very disappointing
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
