1 reviews | Active since Jun 2016
Dstv not informing service agents
<p>The service agent that installed the dstv explora never advised the first account to be deactivated. Advised that he has done everything. It took dstv two weeks to find the problem. *** service as the waiting period for the explora to be dispatched took three months. After calling twice still no answer as to what will happen. Disappointed!!!! </p>
Good day Mrs Jacobs
We tried to phone you to confirm that your new decoder is in good working order without any success.
We can confirm that the billing on your account has been rectified and adjusted accordingly.
Regards
Rupert
Good day Mrs Jacobs
We tried to phone you to confirm that your new decoder is in good working order without any success.
We can confirm that the billing on your account has been rectified and adjusted accordingly.
Regards
Rupert
Dear Anneline Jacobs
We apologies for the inconvenience caused. We’ve escalated your complaint to our DPP department for investigation and to give you a call back directly with your concerns.
Regards
Nesta
Dear Anneline Jacobs
We apologies for the inconvenience caused. We’ve escalated your complaint to our DPP department for investigation and to give you a call back directly with your concerns.
Regards
Nesta