NS
Nico S
1 reviews | Active since Sept 2018
30 Jun 2021, 14:15
DSTV NOT HELPING CUSTOMERS
I have been having error 48-32 on my Explora. I switched cables and rebooted, and only two channels were working. Netflix and Amazon were also working. I phoned and the agent messed it all up and threw the phone down in my ear. Now nothing is working at all. BAD BAD BAD SERVICE. Unprofessional staff.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
30 Jun 2021, 17:04Hi Nico,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply30 Jun 2021, 17:04
Official
Hi Nico,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
02 Jul 2021, 15:37Hi Nico,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We have attempted to give you call however the call went through to voicemail. Please advise if you are still experiencing an issue with this above-mentioned error and please advise on a suitable time that you can be contacted.
Please be assured of our best intentions at all times.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We have attempted to give you call however the call went through to voicemail. Please advise if you are still experiencing an issue with this above-mentioned error and please advise on a suitable time that you can be contacted.
Please be assured of our best intentions at all times.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 Jul 2021, 15:37
Official
Hi Nico,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We have attempted to give you call however the call went through to voicemail. Please advise if you are still experiencing an issue with this above-mentioned error and please advise on a suitable time that you can be contacted.
Please be assured of our best intentions at all times.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We have attempted to give you call however the call went through to voicemail. Please advise if you are still experiencing an issue with this above-mentioned error and please advise on a suitable time that you can be contacted.
Please be assured of our best intentions at all times.
Kind regards
DStv: Hello Peter Team
Best regards,