NB
Nathan B

1 reviews | Active since May 2020

04 May 2020, 09:55

DStv. Not good Customer Servive

Hi

I am a client that is not happy with the service I get from DStv.

When can my account be sorted , I pay and not get the proper feedback that I need. I wasted last month a 100min and nothing still sorted. Can I have feedback please

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 May 2020, 10:10
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply04 May 2020, 19:55
Official
Hi Nathan Givan Bors,

It is with regret that we learn of the frustration and inconvenience you have experienced with our service.  Please accept our sincerest apologies in this regard.

Our intention is certainly not to provide a sub-standard service to our customers. Records indicate your devices are linked together and you should be getting picture on both devices now.

Should you require further assistance, please do not hesitate to contact us send us an email at ***.

Kind regards,
DStv: Hello Peter Team.

Best regards,