DSTV not delivering and no customer care

From the 26 February 2020 I have a problem of being disconnected every Tuesday even though my account is up to date. I get SMS that says I have not paid. Today I'm disconnected again received an sms that states I owe R160,45. I am a Premium customer and I have 2 decoders that are both up to date. The DSTV app is the worst when it comes to billing as it always give me a wrong amount.

Please help as I'm not happy with the service